Frequently asked questions

Our catalogue is updated annually and is available in a downloadable pdf on our website within the "documentation" tab.

If you would like a printed version, we can send it to you for free. To do this, send an email to contactuk@neomitis.com with your address and contact details or complete the the contact form and we will arrange for a catalogue to be sent to your requested address.

Our RSM’s will provide you with advice and solutions to your needs. We invite you to send us an email: contactuk@neomitis.com asking to be contacted by a Regional Sales Manager, please ensure to include your name, contact details, location and the topic of the discussion. One of our Regional Sales Manager will be in touch shortly after.

Neomitis is a registered trademark of the CO-INTECH company whose head office is based in Pont-Evêque (France) and the production site based in Pouancé (France).
We mainly manufacture our ranges of hydraulic products in Europe and our electrical products in our Pouancé site in France. Our production site has been NF certified for more than 15 years by the LCIE (Central Laboratory of Electrical Industries) to offer you high-performance and quality products.

If you have a direct account with Neomitis Ltd, for information on deliveries, do not hesitate to contact us by phone on +44 (0) 2071 579 967 or by email at orderuk@neomitis.com specifying the name of your company and the Purchase Order Number of the order concerned.

For any information on your invoice, we invite you to contact us by phone on +44 (0) 2071 579 967 or by email at contactuk@neomitis.com specifying the name of your company and the Purchase Order Number of the order concerned.

If you have an issue with a Neomitis product we would recommend that you first contact the installer of the product to confirm the product’s fault.
We would then recommend that the installer of the Neomitis product takes the faulty product back to where they have purchased it. (if the product is still within its warranty) the seller of the Neomitis product should offer a replacement. If this is unable to be arranged then please contact Neomitis on 02071 250 236 or by email at contactuk@neomitis.com specifying the model of the product, the reported fault, the age of the product (when it was installed), who installed the product, your name, contact details and full address.

It is highly recommended to register the warranty of your Neomitis products as soon as they are installed. To register the warranty of a Neomitis product please view the “Product Warranty” tab on our website.

Use the Neomitis website to download product instruction manuals, we have also created product installation and operating videos, these can be found on the Neomitis YouTube channel.